Last updated: June 2026
FirmLift.ai ("FirmLift," "we," "us," or "our") provides a complete growth system for law firms — combining marketing and software services such as intake, follow-up, a CRM, AI voice and chat response, reporting, websites, and AI productivity workflows. This Privacy Policy explains what information we collect when you visit our website or interact with us, how we use it, who we share it with, and the choices you have. By using firmlift.ai or submitting information to us, you agree to the practices described here.
When you submit a contact or demo request form, request information, or otherwise communicate with us, we collect the details you provide, which may include:
When you visit our site, we and our analytics providers may automatically collect technical and usage information such as IP address, browser type, device and operating system, referring pages, the pages you view, time on site, and general interaction data. This is collected through cookies and similar technologies and is used in aggregate to understand and improve how our site performs.
Where call tracking is part of a service or campaign, we may collect call-related data such as the phone number dialed, the originating number, call time and duration, and the source or campaign associated with the call. Calls may be recorded or transcribed where permitted by law and where used to support intake, quality, and reporting.
We use the information we collect to:
We do not sell your personal information.
If you provide your phone number and consent to be contacted, we may send you SMS or text messages related to your inquiry, scheduling, or services. Message and data rates may apply, and message frequency varies.
You can opt out of SMS messages at any time by replying STOP to any message you receive from us; you will receive a confirmation and we will stop sending you messages. Reply HELP for help, or contact us at the email below. Consent to receive messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.
We do not sell your personal information or your clients' data. We share information only with trusted third-party service providers who help us operate our services, and only as needed to perform those services. These providers are contractually bound to protect your information and use it only as directed. Categories of providers include:
We may also disclose information when required by law, court order, or governmental request; to protect the rights, safety, or property of FirmLift, our clients, or others; or in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
We use cookies and similar technologies for essential site functionality, to remember preferences, and to measure site and campaign performance. You can control or disable cookies through your browser settings, though some site features may not function properly if you do.
We retain personal information for as long as needed to fulfill the purposes described in this policy — to respond to your inquiry, provide our services, and meet legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption of data in transit and access controls limiting access to authorized personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your data, and the right to opt out of certain communications. You can unsubscribe from marketing emails using the link in any email, opt out of SMS by replying STOP, or contact us using the details below to make a request. We will respond to verified requests as required by applicable law.
Our website and services are intended for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may be communicated through our website or by other reasonable means. Your continued use of our website or services after an update takes effect constitutes acceptance of the revised policy.
If you have questions, requests, or concerns about this Privacy Policy or your personal information, contact us at: