Last updated: June 2026
These Terms of Service ("Terms") govern your access to and use of the websites, services, and software provided by FirmLift.ai ("FirmLift," "we," "us," or "our"). By accessing our website, engaging our services, or using our software, you agree to these Terms. If you do not agree, please do not use our services.
FirmLift provides a complete growth system for law firms that combines marketing and software services. Depending on the scope of your engagement, our services may include:
The specific features, deliverables, and scope of your engagement are defined in the proposal, order, or agreement applicable to you. We may improve, update, or modify features over time.
FirmLift is not a law firm and does not provide legal advice, legal services, or legal representation. Nothing we provide constitutes legal advice or creates an attorney-client relationship. Our tools and services support a law firm's marketing, intake, and operations — they do not replace the professional judgment of a licensed attorney. Law firms and attorneys using our services retain full professional responsibility for their clients, their communications, and compliance with all applicable rules of professional conduct, advertising rules, and laws. All client-facing communications, intake decisions, and legal work require appropriate attorney oversight.
You agree to use our services lawfully and responsibly. You will not:
You are responsible for obtaining and maintaining appropriate consent before contacts are messaged through any tools we provide, and for honoring opt-out requests.
Fees, billing frequency, and payment terms for your engagement are set out in your applicable proposal, order, or agreement. Unless otherwise stated, fees are due as billed, are exclusive of any applicable taxes, and are non-refundable except where expressly agreed. You are responsible for maintaining a valid payment method and for keeping your billing information current.
FirmLift retains all rights, title, and interest in its platform, software, workflows, templates, and underlying technology, including any improvements or derivatives. Content you provide to us — such as your firm name, copy, and materials — remains yours, and you grant us the rights necessary to use it to deliver the services. Unless otherwise agreed in writing, deliverables created for you are licensed to you for use in connection with your firm.
Our services rely on or integrate with third-party providers, including hosting and content delivery, email delivery, SMS and voice messaging, CRM and automation platforms, analytics, call tracking, and scheduling tools. Your use of those third-party services may be subject to their own terms. We are not responsible for the availability, performance, or practices of third-party providers.
Our services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or completely secure.
We do not guarantee any specific outcome, including any number of leads, signed clients, revenue, or return on investment. Results vary by market, budget, practice area, intake process, and data quality, as well as factors outside our control. Any examples or figures shown are illustrative and not a promise of future performance.
To the maximum extent permitted by law, FirmLift will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost cases, or lost clients, arising out of or relating to these Terms or your use of the services. Our total aggregate liability for any claim will not exceed the amounts you paid to us for the services giving rise to the claim during the three (3) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless FirmLift and its owners, employees, and contractors from and against any claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the services, your content, your communications with your contacts and clients, or your violation of these Terms or applicable law.
Either party may terminate an engagement in accordance with the applicable agreement. We may suspend or terminate access to the services if you breach these Terms, fail to pay amounts due, or use the services in a manner that creates risk or liability. Upon termination, your right to use the services ends, and provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.
These Terms are governed by the laws of the State of [Governing State], without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in [Jurisdiction], unless otherwise agreed in writing.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after an update takes effect constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at: